Microsoft Office Virtual Support - Windows
Instructions: Download the file and a tech will contact you using the information provided. A tech will use information to log into your Windows Computer to install Microsoft Office. Each install has a limited time warranty.
*ALL FILES are updated accordingly and scanned constantly for viruses, malware and other damaging factors.*
A customer can be charged again if session exceeds 1 hour. However, if a download is involved, it can take longer than 1 hour depending on the speeds of your internet. In this case, no additional charge will occur.
Nerd Boyz is not the developers of this app, however, we are partnered with ZOHO Corporation to use their platform for virtual support.
No cash refunds. A store credit will be applied at the full cost of the product. Otherwise, if a refund is granted a 20% charge will be deducted from the refund to cover the cost of the technician.
All information involved in this remote process is kept private and secure. The tech cannot disclose any information discovered during the process of any virtual support sessions. If you have any files or information that is confidential and you do not want to be seen we recommend making a backup.
If Download Does Not Work
This will manually download the file needed for our technician to gain access to your computer.